Policy scope across local wallet rails
Our Legal position covers who may access the account, what details we request, how wallet records are matched, and how you can ask for a correction. Eligibility depends on local law, so you should check the rules that apply to your location before opening an account.
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For Indonesia payment records, we may need to connect a transaction reference with the account step that created it, including a DANA, OVO, GoPay or QRIS reference. Bank transfer and virtual account records follow the same matching principle. We do not treat a payment receipt as
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permission to bypass phone verification, identity checks or an access restriction. If a policy change affects your account, we will direct you to the current wording through the Legal page and the contact route shown there.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.